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Refund Policy

Refund Policy for Alliance Painting LLC

Effective Date: May 16, 2026

At alliancepainting.net⁠�, customer satisfaction is important to us. This Refund Policy explains how refunds, deposits, cancellations, and payment adjustments are handled for our painting services.

Estimates and Deposits

Some projects may require a deposit before work begins. Deposits are used to secure scheduling, purchase materials, and prepare for the project.

Deposits may be non-refundable once:

Materials have been purchased

Scheduling has been reserved

Work has started

Special-order products have been ordered

Any deposit terms will be clearly outlined in the customer’s written estimate, proposal, or contract.

Cancellation Policy

Customers who wish to cancel a scheduled project should contact Alliance Painting LLC as soon as possible.

Refund eligibility may depend on:

The timing of the cancellation

Whether materials have already been purchased

Labor or preparation already completed

Any custom or special-order materials obtained for the project

Alliance Painting LLC reserves the right to retain reasonable costs already incurred prior to cancellation.

Refund Eligibility

Refunds may be considered under certain circumstances, including:

  • Duplicate payments

  • Billing errors

Services unable to be completed due to circumstances determined by Alliance Painting LLC

Other situations reviewed on a case-by-case basis

Refund requests must be submitted within a reasonable period after the issue occurs.
 

Non-Refundable Situations

Refunds generally will not be issued for:

  • Completed labor or services

  • Customer-approved work already performed

  • Color selections or finish choices approved by the customer

  • Delays caused by weather or circumstances beyond our control

  • Minor variations in color, sheen, or texture that are normal in painting work

  • Customer cancellations after materials or labor costs have been incurred

 

Service Concerns

If a customer is dissatisfied with any portion of the work, Alliance Painting LLC encourages prompt communication so concerns can be reviewed and addressed. We are committed to working with customers in good faith to achieve a satisfactory resolution whenever reasonably possible.

 

Processing Refunds

Approved refunds will typically be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider or financial institution.

Chargebacks

Customers agree to contact Alliance Painting LLC before initiating any payment dispute or chargeback request. We are committed to resolving issues professionally and fairly.
 

Changes to This Policy

Alliance Painting LLC reserves the right to modify or update this Refund Policy at any time. Updated versions will be posted on our website with a revised effective date.

Contact Information

Alliance Painting LLC

Address: 225 Schoolcraft Ave, Manistique, MI 49854

Phone: (425) 248-9475

Email: customerservice@alliancepainting.net

Website: alliancepainting.net⁠�

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